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Privacy Policy

​Effective Date: [September 1, 2025]

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At WE’RE ALL WE NEED HEALING, your privacy, trust, and well-being are at the heart of what we do. Whether you're seeking healing through crystals, balancing through Reiki, or clarity through psychic readings, we are committed to protecting your personal information with care and integrity. This Privacy Policy explains how we collect, use, and safeguard your information.

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1. Information We Collect

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We collect the following categories of personal information to provide you with the best care possible:

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  • Contact Information: Your name, email address, phone number, and mailing address.

  • Booking & Payment Details: Appointment times, communication preferences, and payment information (processed securely through third-party providers).

  • Session Intake Information (Required):
    Before each session, you’ll complete a required intake form. This form may ask about:

    • Your current emotional, energetic, or spiritual state

    • Any physical sensitivities or health considerations (e.g., chronic pain, mobility needs, accommodations)

    • Your goals or intentions for the session

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This helps us create a safe and personalized experience. We do not diagnose or treat medical conditions.

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  • Sensitive Session Notes: If you share personal or spiritual experiences during your session, brief notes may be taken (with your consent) to support continuity of care. These are currently kept in secure hardcopy (paper) form and kept strictly confidential. 

  • Website Data: IP address, browser type, and activity on our website, collected via cookies or analytics tools.

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2. How We Collect Your Information

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  • You may provide your information through intake and consent forms, which are currently completed in paper (hardcopy) form, though this may transition to secure digital storage in the future.

  • You may also contact us directly using the contact form on our website or the email or phone number listed there.

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We do not currently use third-party scheduling tools. All session requests and follow-ups are handled personally and confidentially.

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3. How We Use Your Information

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Your information is used to:

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  • Respond to inquiries and schedule sessions

  • Provide safe and customized healing services

  • Support your wellness journey through appropriate documentation

  • Provide limited updates, short blog posts, and healing service offers via email (if opted in to our mailing list)

  • Receive payments via Square (including Tap to Pay), Venmo or cash (as applicable)

  • Comply with legal obligations and ethical responsibilities

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We do not sell or share your personal information for advertising or marketing purposes. Your privacy is part of the sacred trust we honor in our work.

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4. How We Protect Your Information

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We use appropriate physical, technical, and administrative measures to safeguard your personal data, including:

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  • Limited access to sensitive information

  • Secure physical storage of hardcopy forms & notes

  • Secure digital storage methods

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While no system can guarantee absolute security, we are deeply committed to maintaining the confidentiality and safety of your information.

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5. When We Share Your Information

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We only share your data when necessary and only with trusted parties, such as:

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  • Square & Venmo, third-party payment platforms, for clients who choose to pay digitally

  • Legal authorities, if we are required to comply with the law (e.g., imminent risk of harm)

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We do not share your information with third-party advertisers or external booking platforms.

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6. Your Rights Under California Law

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If you’re a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

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  • The right to know what information we collect and how it is used

  • The right to request access to or deletion of your information

  • The right to opt out of data sales (we do not sell data)

  • The right to non-discrimination for exercising these rights

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To request any of these, please email us at allweneedhealing@gmail.com

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7. Confidentiality in Healing Sessions

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We honor the sacred and personal nature of the healing work we do. All information shared in sessions — whether emotional, physical, or spiritual — is kept strictly confidential, unless disclosure is required by law (e.g., to prevent imminent harm).

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8. Services for Minors

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Our services are intended for individuals 18 and older, unless accompanied by a parent or legal guardian. We do not knowingly collect information from minors without proper consent.

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9. Changes to This Policy

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We may update this Privacy Policy to reflect changes in laws, services, or practices. Updates will be posted on this page with a revised effective date. We encourage you to review it periodically.

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10. Contact Us

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If you have any questions or concerns about this Privacy Policy or your personal information, please don’t hesitate to reach out:

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WE’RE ALL WE NEED HEALING
Lake Forest, CA 92630
allweneedhealing@gmail.com
949-690-3950

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With compassion and respect,
Zoë Van Der Linden of WE’RE ALL WE NEED HEALING

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